Description
Position at New York City Transit
Job Information
Division/Unit: Bus Technology
Hours of Work: Various
Compensation
Computer Associate (Software) 1 OA (TWU) Rep Salary Range: $80,924 – $97,553
Responsibilities
The responsibilities of the selected candidate will include, but are not limited to: managing and performing updates, upgrades, service packs and patches for critical systems while limiting downtime for global user community; managing and maintaining MS SQL databases; ensuring backups are configured properly and are recoverable to desired point in time; performing system refreshes between Production, Test, and R&D environments as well as maintaining and documenting system configurations, server, Operating System, leveraging best build practices, backup procedures, troubleshooting guides and keep infrastructure drawings current. The selected candidate will also be responsible for serving as the primary technical subject matter expert for Linux servers and systems; managing existing and installing new Linux servers as requested; maintaining OS patching for Windows and Linux systems and automate system monitoring and maintenance tasks; documenting all updates in the Change Management system; and maintaining and documenting production system backup and recovery procedures as part of a Disaster Recovery Plan.
Education and Experience
COMPUTER ASSOCIATE I-III (SOFTWARE)1. A bachelor’s degree from an accredited college or university including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory, full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, and/or web development and design, or2. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time computer software experience as described in “1” above; or3. Education and/or experience equivalent to “1” or “2” above. College education may be substituted for up to two years of the required experience in “2” above on the basis that 60 semester credits from an accredited college or university is equated to one year of experience. In addition, 24 semester credits from an accredited college, university or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory, full-time experience as described in “1” above.
Desired Skills
• Proficiency with Microsoft SQL server deployment, maintenance tasks and backup methodologies.• Production environment experience with Microsoft Server 2012 R2, Microsoft IIS, Active Directory, Microsoft DHCP and DNS services.• Familiar with terminology and comfortable working in an environment utilizing a Storage Area Network (SAN).• Ability to analyze and resolve problems quickly involving interaction between applications, OS and storage by working with software developers, QA, and vendors and support production applications, servers, and networks by responding to incidents, restoring service as quickly as possible, and investigating root causes for outages and maintaining incident logs.• Minimum of 5 years of experience in planning for, implementing and supporting enterprise class software deployments, preferably for financial applications.• Able to manage system storage capacity planning and work with other team members to provision as needed.• Strong administration skills and work experience with RHEL based Linux distribution (CentOS, etc.).• Familiarity with Linux secure configuration and management options.• Familiarity with MAC computers running Apple’s server OS, including installing software and OS updates.• Familiarity with Microsoft PowerShell and Microsoft system scripting.• Knowledge of VMWARE ESX 6 Clustering, Resource Pools, Memory, and CPU management, VMOTION, Networking, VM Deployment.• Knowledge of systems and network security principles, and general systems administration best practices & ITIL methodologies.• Able to work in a fast paced, dynamic environment.• Ability to effectively communicate with employees at all levels and external business contacts while conveying a positive, service-oriented attitude.• Repair and replace hardware and retire end of life equipment.• Strong written and verbal communication skills.• Certification in Windows and SQL disciplines.
Other InformationPursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).