Client Services Specialist

Job Details

Job Location
Fresno – 2674 E Clinton – Fresno, CA

Position Type
Full Time

Education Level
High School

Salary Range
$27.00 – $27.00 Hourly

Job Category
Nonprofit – Social Services

Description

POSITION SUMMARY:

Person in this position is responsible for the case management of a large caseload of Veterans residing in Parc Grove Commons. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS:

  • Case management of Veterans residing at Parc Grove Commons.
  • Link consumers to community-based providers to obtain supportive services.
  • Make follow up contacts with community partners and consumers in the program to insure a smooth continuum of care.
  • Heave documentation.
  • Coordination of services addressing a holistic approach to wellness and independent living.
  • Attend scheduled meetings within the community.
  • Travel to community-based providers.
  • Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
  • Perform all other duties as assigned.

Qualifications

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:

  • Ability to exercise good judgment and discretion.
  • Ability to work well in a team environment.
  • Excellent communication skills.
  • Basic computer skills.
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
  • Professional appearance and demeanor.
  • Must be culturally/linguistically sensitive to populations served.
  • Military/Veteran preferred.
  • Must be able to successfully obtain and maintain a criminal background clearance
  • Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.
  • Ability to obtain and maintain a criminal history background check.
  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.
  • CPR Certification, First Aid Certification, and an annual Tuberculosis test.

EDUCATION and/or EXPERIENCE:

  • Two (2) years case management experience is required.
  • Prior experience working with the homeless, performing outreach, substance abuse and/or mental illness.
  • Graduation from an accredited four-year college with a degree in related field is preferred.
  • High School Diploma or equivalent is required.

LICENSURE/CERTIFICATION:

  • Not Applicable for this position.

WORKING CONDITIONS:

  • Work is primarily performed in an office or treatment setting.
  • Some outdoor activities may be required.
  • Work varied shifts, including weekends and holidays.
  • Transportation of clients in company vehicle.
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