Be PROUD of what you do:
You’ll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 113-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we’re growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.
Core Responsibilities:
- Financial Coaching & Support to improve financial knowledge and resiliency.
- Goal Setting and Accountability
- Compliance and Documentation
- Resource Connection
- Engage & Build rapport with clients and partners.
What will you be doing in your role?
- Provide financial coaching & support to clients to guide them in improving financial knowledge & resiliency.
- Assist clients in setting goals & holding them accountable in their actions.
- Provide clients tools and resource connection to obtain the financial goal.
- Provide guidance, and coach clients to attain financial knowledge and improve financial resiliency.
- Maintain compliance within agency and program standards.
- Maintain accurate documentation of case activity.
- Provide excellent service to all clients, using compassion and respect, while maintaining appropriate boundaries and ethics.
- Follow program policies and procedures.
- Contribute to positive program outcomes.
- Attend recruitment events independently and as a department to engage clients.
- Engage each client by maintaining regular contact to monitor and track progress in response to services.
- Develop and implement an individualized service plan with the client to address identified needs within established periods.
- Monitor and evaluate client progress toward service plan goals and adjust, as necessary.
- Use assessments with clients to monitor progress, including an increase in financial knowledge and skills according to established standards.
- Cultivate positive relationships with internal and external partners and participate in internal and external collaborations.
- Become familiar with community and online resources and provide clients with appropriate referrals as needed.
- Document all communication and interactions with clients in an electronic database to ensure service delivery compliance.
- Complete all necessary documentation, reports, and client file reviews to ensure compliance with agency quality assurance standards.
- Maintain client confidentiality and use sound, ethical judgement.
- Thrive working with multiple worksite locations and having variety in your duties.
- Use coaching techniques that promote “client choice” in setting goals and identifying action steps necessary for the client’s success.
Are you the newest Bilingual Client Navigator?
- Minimum bachelor’s degree in social work, Education, or related field.
- Knowledge and training in financial wellness and resiliency is a plus.
- At least 1 year of previous case management experience required.
- Excellent people skills and experience communicating with a diverse population.
- Bilingual in Spanish required.
- Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance.
- Excellent people skill and experience communicating with a diverse population required.
Here’s the Good Stuff…
- Full-Time position with an hourly range of $20-$22, based on skills and experience.
- Medical/Dental/Life insurance
- 16 paid Holidays (including being closed Christmas Eve through New Years Day)
- In addition, we also offer Vacation and Sick time.
- 403(b) with employer match- up to 6%
- Paid parental/critical illness leave.
- Employee Assistance Program
- Mentorship Program
- Wellness Program
- Financial Coaching
I’m in…next steps.
We want to know more about you! Send us your resume and cover letter through the “Get Involved” tab on our website: www.catholiccharitiesfortworth.org. Click on “Join Our Team!” to learn more about us. Select the job posting and click the “Apply now” button at the top right of the posting. Be sure to complete all fields so we know who to contact! Applicants must also complete a work traits survey viathis link.Resumes received without being accompanied by a completed survey will not be considered. Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal opportunity employer.
Please note: Both the application site and work traits survey site require the creation of a user name and password. These are separate sites