Child Protective Service Worker

Salary : $51,503.00 – $56,653.00 Annually

Location : Hampton, VA

Job Type: Full-Time Permanent

Job Number: 07583

Department: SOCIAL SERVICES – ADMIN

Opening Date: 06/07/2023

Closing Date: 6/12/2023 11:59 PM Eastern

Function
Performs specialized professional duties to provide child protective services. Maintains a caseload of difficult and complex cases.
Examples of Work

• Receives referrals of cases of suspected child abuse and neglect. Makes extensive use of home visits. Determines the urgency and appropriateness of referrals. Investigates child abuse and neglect cases and exercises independent emergency removal authority. Applies crisis intervention and counseling techniques to ensure protection of children.
• Develops and implements service plans for children and caretakers in need of services. Consults with and advises multi-disciplinary teams of service providers to address the needs of children and caretakers. Coordinates the activities of multi-disciplinary teams.
• Prepares cases for and testifies in court proceedings as needed. Coordinates the agency’s activities with the judge and court staff. Maintains all records and files related to child abuse and neglect. Prepares reports as required by the court, medical personnel, or other community agencies.
• Gathers information on social, economic, health, and emotional needs of customers and family members. Identifies and implements service plans to address customer needs. Provides direct services to customers such as counseling or contracts for appropriate service delivery as needed. Documents actions and justifies specific services rendered to customers.
• Develops and maintains good community relations to include providing public information relative to Child Protective Services. Interprets and communicates agency policy and programs to community groups, outside agencies, and the general public. Participates in planning and evaluating programs designed to address child abuse and neglect programs.
• Performs other related duties as assigned.

Qualifications
Graduation from an accredited college or university with a Bachelor’s degree in Social Work, Human Services, Sociology, Psychology, or closely related field of study; Considerable knowledge and/or experience working with community-based systems (such as courts, education, medical, housing) and the linkages that build a network of supports for families in need. Some experience in direct crisis intervention and service delivery. Considerable knowledge of human behavior, development, and family dynamics; considerable knowledge of social work practices, policy and intervention techniques; ability to communicate effectively orally and in writing; ability to interpret and apply local, state, and federal law, policy, processes, and regulations; ability to make independent, sound judgments in stressful and possible dangerous situations; ability to plan, organize, and prioritize work; ability to establish and maintain effective working relationships. Must be certified by the State of Virginia as a Child Protective Services Investigator, with successful completion of the following courses: Sexual Abuse, Intake and Investigation of Child Abuse and Neglect and Sexual Abuse Investigations, or obtain certification within one year of employment.

Must possess valid driver’s license and an acceptable driving record according to the City of Hampton’s criteria.

Individuals under consideration will be subject to a criminal background check and child protective services check.

This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City’s current substance abuse policy.

Any acceptable combination of education and experience that qualifies an applicant may be substituted for the more specific requirements listed above.
Features
Performs duties under the general supervision of an assigned Social Work Supervisor. Incumbent exercises sound, independent judgment in extremely stressful and possibly dangerous situations. Works with less supervision than case managers. May require incumbent to be on-call and to respond to emergency situations. May be required to work non-standard hours including evenings and weekends. May require local travel.

This position is considered essential/emergency personnel for purposes of emergency/crisis management to include being “on call” or responding to emergency situations during inclement weather and/or other job-related conditions.

Benefits Overview

• The following plans are available the first of the month following one full calendar month of employment:
• -Health insurance
• -Dental insurance
• -Vision insurance
• -Reimbursement accounts
• Health insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see the
  The vision plan is offered through EyeMed Vision Care. For more information, see the
• Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the
  
• Employees begin accruing annual and sick leave immediately.
  
• The eleven paid holidays each year include:
• New Year’s Day
• Martin Luther King, Jr. Day
• President’s Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans’ Day
• Thanksgiving Day
• Christmas Day
• Employee’s birthday
  
• A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
  
• Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

  Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the

• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or
  
• Direct deposit into most banks is a convenient finance feature.

  Savings bonds are available to the City’s workforce.

• Employees are covered for Workers’ Compensation where appropriate.

01

Have you graduated from an accredited college or university with an bachelor’s degree in human services, Sociology, Social Work, Psychology, or a closely related field?

• Yes
• No

02

Indicate your level of experience working with community based system such as courts, education, medical and housing and the linkages that support families in need.

• No experience
• 1-2 years experience
• 3-4 years experience
• 5 years or more experience

03

Which of the options below best describes your knowledge of human behavior, development and family dynamics?

• No knowledge
• Basic knowledge
• Moderate knowledge
• Extensive knowledge

04

I understand that this position is considered essential/emergency personnel for purposes of emergency/crisis management to include being “on call” or responding to emergency situations during inclement weather and/or other job-related conditions.

• Yes
• No

05

This position may require working non-standard hours to include evenings and weekends. Are you willing to accept work during these times?

• Yes
• No

06

This position requires that you possess a valid Virginia Driver’s License and have a satisfactory driving record based on the City of Hampton criteria. Failure to provide your driver’s license number will prevent us from considering your application. Please confirm your driver’s license number by entering it below:

07

I understand that if offered employment in this position I shall be required to successfully pass testing for controlled substances.

• Yes
• No

Required Question