Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
Catering and banquet scheduler will be responsible for the day-to day scheduling of the Banquet and Beverage Department staff as provided by the Catering Manager and Food & Beverage Director. Scheduling duties may include, but are not limited to, calling and scheduling, confirming, rescheduling, maneuvering staff through pop up events, and keeping the Schedule organized. Ensure the schedule is completed and sent out in a timely manner as per defined by the CBA. Creating the daily Catering assignments for the department and troubleshoot issues that arise in daily operations. Will also assist with events that will require operational support from time to time, general clerical duties, and receive visitors.
The Catering & Banquet Scheduler must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $17 to $19.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
Essential Job Functions (including to but not limited to):
• Knowledge of Banquet Event Order forms, and Caterease database program.
• Maintaining proper schedule guidelines per Event and BEO requirements while also adhering to Local 54 CBA Guidelines.
• Determines staffing shortfalls and reports job vacancies and scheduling problems to management.
• Creating a daily and weekly schedule while adhering to Local 54 CBA Guidelines.
• Prepares weekly Gratuity Payroll for the current pay period while maintaining confidentiality as related to payroll.
• Entering schedules in ADP eTime, managing and recording timeclock entries.
• Create and share call sheets and assignments with event staff.
• Providing general office automation/clerical support: copying, faxing, filing, correspondence, telephone inquiries related to the scheduling position.
• Filing maintenance: maintain files; ensuring compliancy and accuracy in files related to weekly and daily scheduling, assignment duty distribution and tip pool.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Enforces all Ovations policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
• Provide direction and oversight to Catering & Banquet Servers, Housemen, and including but not limited to Bartenders.
• Ensure that all Spectra and venue policies, procedures and practices are adhered to.
• Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
• Ability to maintain and coordinate within the Local 54 guidelines and policies while maintaining proper scheduling and assignment duties to meet business demands.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Solid working knowledge of computer applications: Microsoft Office 365, Excel, timekeeping system (ADP ETime), Caterease Database program.
Education, Qualifications and Experience:
• At Least 1-2 years’ experience working in an administration office capacity in a fast-paced restaurant or Catering/Banquet/Concession environment with experience scheduling employees or applicable education.
• High School Diploma or equivalent.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.