Title: Business Retail Manager
State Role Title: Retail Manager III
Hiring Range: $65,000 – $85,000
Pay Band: 5
Agency: Dept Conservation & Recreation
Location:MAIN STREET CENTRE
Agency Website:www.dcr.virginia.gov
Recruitment Type: General Public – G
Job Duties
The Retail Business Manager at Virginia State Parks will be accountable for overseeing generation of enterprise revenue across all parks in the state. This revenue pertains to merchandise, food concessions and boat rentals.
As the custodian of this operation, this individual will not only ensure merchandise for resale follows the State Park Mission but also oversee their effective utilization to generate the desired revenue. The scope of responsibility extends to developing and managing a diverse omnichannel program area that comprises 86 operations dispersed across the state.
Acting as the subject matter expert, the Retail Business Manager will aid in setting revenue goals by analyzing market trends, providing training, and implementing best management practices.
Furthermore, they will be entrusted with devising operational and inventory management strategies, assessing performance metrics, and formulating ad hoc strategies to navigate business fluctuations effectively. Through these responsibilities, the Retail Business Manager will play a pivotal role in ensuring the financial health to assist in operational efficiency of Virginia State Parks.
Minimum Qualifications
1. Demonstrated ability to effectively apply and communicate detailed knowledge of operation and inventory management strategies in a clear and concise conveyance of information.
2. Proven track record in evaluating revenue and expenditure performance and implementing ad hoc strategies in response to business fluctuations.
3. Significant experience in establishing revenue and profit goals through the assimilation and analysis of data as well as trends.
4. Proficient in using business software including Microsoft Office Suite and retail management software.
5. Strong financial acumen with the ability to forecast sales and develop both expenditure and revenue budgets.
6. Experience in developing guidelines, rules, and manuals. Ability to provide training to ensure understanding and adherence.
7. A minimum of a bachelor’s degree in business administration, or equivalent education and experience required.
Additional Considerations
1. Prior experience in a state park retail management role with demonstrated success in meeting and exceeding sales goals while honoring the state park mission.
2. Experience in retail program administration with more than one offsite operation.
3. Experience with electronic ordering systems, preferably eVA, is highly desired as is experience with Microsoft products, specifically Excel, Word, and PowerPoint.
4. Strong leadership skills with the ability to motivate and manage a team effectively.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Valid VA Driver’s License or ability to attain required. Criminal history record check, references, work history and DMV driving record will be verified prior to employment.
Overnight travel required.
Please note: The nature of the duties and responsibilities of this position allows for flexibility in duty location. Management will work with the selected candidate to identify a duty location that allows the candidate to report to the Richmond Office one day a week without entering into travel status.”
Contact Information
Name: Zuwana Morgan
Phone: 804-786-5657
Email: hr@dcr.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.