Business Operations Lead

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
We are seeking a talented and driven Business Operations Lead to join PayPal’s nascent Strategic Generative AI Unit (“SGAU”). The SGAU’s charter is to orchestrate and facilitate the adoption of Generative AI techniques and algorithms across enterprise business use cases by providing technical consulting as well as conducting applied R&D to explore building in-house Generative AI capabilities. The Business Operations Lead will be responsible for managing various projects related to Generative AI initiatives, spearheading internal SGAU coordination to ensure deadlines are met and best practices are disseminated, and coordination across PayPal business units to understand Generative AI-related needs and strategy. You will work closely with the rest of the SGAU and all of PayPal’s business units to create productivity-enhancing solutions across our organization.

Job Description:

Key Responsibilities:

  • Manage and oversee various Generative AI initiatives to ensure successful implementation, including project management, risk assessment, and mitigation planning
  • Collaborate with other business units to ensure coordination and alignment with the organization’s overall goals and objectives
  • Work with the Generative AI team to develop and implement strategies to raise awareness of Generative AI across the organization, including training, communication, and outreach activities
  • Represent the Generative AI Unit in internal meetings with senior stakeholders, including the senior leadership team and business unit heads, to provide updates on progress and ensure alignment with the organization’s overall strategy.
  • Serve as member and key advisor to the SGAU leadership team, providing insights, recommendations, and guidance on various strategic and operational matters

Requirements:

  • Bachelor’s degree in business administration, engineering, computer science, mathematics, or related fields
  • Minimum of 5 years of experience in project management, strategic planning, or related fields

  • Proven experience in managing complex projects and delivering results on time and within budget
  • Strong interest and knowledge in Generative AI technologies, applications, and trends
  • Experience in a leadership or management role, with the ability to motivate and inspire cross-functional teams
  • Excellent communication, interpersonal, and leadership skills
  • Ability to work independently and collaboratively with cross-functional teams

  • Comfortable working in a fast-paced, dynamic, and rapidly changing environment

Preferred Qualifications:

  • Advanced degree in business administration, engineering, computer science, mathematics, or related fields
  • At least 8-10 years of experience in project management, strategic planning, or related fields

  • Proven experience working with implementation of Generative AI technologies and applications.
  • Proven experience working within a fintech, technology company, or a high-growth startup

If you are a self-starter who is passionate about the fintech industry and how Generative AI can reshape PayPal, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a supportive work environment where innovation and creativity are highly valued.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$64000 to $156750

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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