Overview
Leads business initiatives and analysis in support of department and product growth and data integrity. Ensures sound, efficient business processes exist and evolve based on internal and external conditions. Supports one or more products which may include Taxpay, Employee Pay products (such as Direct Deposit, Pay Card, Readychex), Garnishments, Emerging Products (such as Background Screening Services) and the movement of money and tax return filing for all Paychex clients.
Responsibilities
- Analyzes and evaluates local, state and federal regulations and departmental policies, processes and systems to validate business processes and ensure data integrity and compliance with regulating agencies. Leads business and system improvement efforts: collaborates with employees at various levels to understand business problems, identify improvements, create a plan to introduce change and evaluate changes made for success. Provides reporting, analysis of data for trending and recommending resolution strategies and activities. Identifies and quantifies risk associated with business initiatives and resolution strategies; takes proactive, independent action to mitigate risks; escalate risks that place assigned projects in jeopardy. Develops and maintain relationships with internal stakeholders (such as ENS Operations teams, Product Management, Project Management, IT, Compliance, Enterprise Risk Management, Treasury etc.) to identify system and team dependencies, test operational process improvements, including system change requests, from beginning to end, and works with training resources to ensure consistent, thorough training for all impacted ENS areas. Provides direction to our IT partners regarding operational requirements and testing results to ensure successful implementation of system enhancements Communicates business activities and risks to external audiences and internal stakeholders across the organization at all levels.
- Applies knowledge of project management concepts, principles, and practices to guide the completion of company-wide projects. May act as single point of contact to ensure projects meet operational and client needs.
- Supports, develops, and maintains business partnerships with outside vendors, banks, and government agencies to learn industry knowledge, ensure seamless daily operations, and recommend strategic business projects/processes to support an evolving industry.
- Compiles data, converts analysis into presentations and makes business recommendations to senior management.
- Leads short and long term resolution of complex processing problems and escalated issues. Coordinates actions of ENS team in response to high severity issues. Effectively communicates status during critical events.
- Coaches, mentors, and provides input and feedback for team members within ENS to support individual development and organizations goals and deliverables.
Qualifications
- Bachelor’s Degree – Preferred
- 4 years of experience in Related field.
- Demonstrates problem solving skills.
- Proficiency with MS Excel and Access Database creation & maintenance
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $55,728.16 – 87,572.82 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Responsibilities
- Analyzes and evaluates local, state and federal regulations and departmental policies, processes and systems to validate business processes and ensure data integrity and compliance with regulating agencies. Leads business and system improvement efforts: collaborates with employees at various levels to understand business problems, identify improvements, create a plan to introduce change and evaluate changes made for success. Provides reporting, analysis of data for trending and recommending resolution strategies and activities. Identifies and quantifies risk associated with business initiatives and resolution strategies; takes proactive, independent action to mitigate risks; escalate risks that place assigned projects in jeopardy. Develops and maintain relationships with internal stakeholders (such as ENS Operations teams, Product Management, Project Management, IT, Compliance, Enterprise Risk Management, Treasury etc.) to identify system and team dependencies, test operational process improvements, including system change requests, from beginning to end, and works with training resources to ensure consistent, thorough training for all impacted ENS areas. Provides direction to our IT partners regarding operational requirements and testing results to ensure successful implementation of system enhancements Communicates business activities and risks to external audiences and internal stakeholders across the organization at all levels.
- Applies knowledge of project management concepts, principles, and practices to guide the completion of company-wide projects. May act as single point of contact to ensure projects meet operational and client needs.
- Supports, develops, and maintains business partnerships with outside vendors, banks, and government agencies to learn industry knowledge, ensure seamless daily operations, and recommend strategic business projects/processes to support an evolving industry.
- Compiles data, converts analysis into presentations and makes business recommendations to senior management.
- Leads short and long term resolution of complex processing problems and escalated issues. Coordinates actions of ENS team in response to high severity issues. Effectively communicates status during critical events.
- Coaches, mentors, and provides input and feedback for team members within ENS to support individual development and organizations goals and deliverables.
Qualifications
- Bachelor’s Degree – Preferred
- 4 years of experience in Related field.
- Demonstrates problem solving skills.
- Proficiency with MS Excel and Access Database creation & maintenance