Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
Under supervision of Box Office Manager, responsible for ticketsales and customer service for all ticketed events at Tyson Events Center / Orpheum Theatre.
This role will pay an hourly wage of $13 to $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
– Know and understand the operations of the ticketing system
– Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)
– Know and understand seating charts and configurations of the different events
– Perform transactionsfor all events on the ticketing system with efficiency and accuracy
– Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
– Communicate and satisfy patrons with world class customerservice
– Operate phone and address call in patrons’ requests for information
– Reconcile all monies received from ticketsales
– Maintain confidentiality
– Additional duties may be assigned by Box Office Director or Box Office Supervisor
Qualifications
– Ability to multitask in a fast-paced environment
– Familiarity with Windows based computers
– Possess excellent customerservice skills
– Experience working with the public and cash
– Ability to work independently and as a productive member of a team
– Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
– Must be able to work in a loud noise environment
– Must be over 18 years or older
– Strong verbal communication skillsin the English language (Spanish is a plus)
– Proven ability to work well with all levels of management
– Strong analytical and problem-solving skills
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.