Salary: $41,203.00 – $63,065.00 Annually
Location : Raleigh, NC
Job Type: Full-Time
Job Number: 2023-00552
Department: RCC Performing Arts Center
Opening Date: 07/20/2023
Closing Date: 7/27/2023 11:59 PM Eastern
Work Hours: Monday – Friday; 9:00 am – 5:00 pm
Hiring Range: $41,203.00 – $48,000.00
Job Description
This position is being re-advertised. Candidates who have previously submitted an application and were referred to the hiring manager are still being considered and do not need to reapply.
The Raleigh Convention & Performing Arts Complex invites candidates to apply for the role of Booking Coordinator. This position supports sales and marketing at the Martin Marietta Center for the Performing Arts and works with clients to book event space, oversees contractual requirements, and ensures the internal and external calendar is up to date.
Duties and Responsibilities
- Supports the Booking Manager by responding to sales leads, conducting site visits, and securing events for the Performing Arts Center while following booking priorities
- Provides excellent customer service to Performing Arts Center clients by promptly responding to email and phone inquiries, generating estimates, and issuing agreements
- Assists in the coordination and management of pre-event booking details and the calendar for resident companies, ensuring clients are well informed, policies are followed, and the Performing Arts Center has all required information and is up-to-date
- Gathers, assembles, and distributes event materials, maintains records, files, and related event documentation in the Performing Arts Center’s event system
- Collects and tracks event data to optimize use and success of venue including internal and external survey creation, execution, and tracking
- Gathers certificates of insurance for all clients, ensuring accurate requirements are met
- Manages website, email, and social media content for resident company events and handles email marketing campaigns for monthly newsletters and upcoming events. Additionally supports the Marketing Manager with other marketing tasks as needed
- Oversees the in-house digital signage and scheduling of lobby music
Typical Qualifications
Education and Experience:
Associate Degree in marketing or business administration and two years of event planning, sales or logistics experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Additional Information
Knowledge, Skills, and Abilities:
- Standard practices, methods and materials of assigned work including applicable federal, state and local laws, codes, and regulations
- Business math concepts and computations
- Occupational hazards and applicable safety principles and practices
- Uses and properties of supplies and equipment, including specialized equipment relevant to area of assignment and how to operate assigned tools and equipment
- Identifying meeting/event needs and coordinating required resources
- Preparing space layout system drawings using applicable software
- Performing basic original research, compiling and assembling data
- Organizing tasks, meeting deadlines and prioritizing competing demands
- Providing attention to detail in assignments, proofreading, and error correction
- Organizing, maintaining, and updating data, documentation, records, and files
- Comprehending reference books and manuals
- Interpreting and applying applicable laws, codes, regulations and standards
- Utilizing a computer and relevant software applications
- Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information, receive and follow work direction to meet standards, and provide customer service
ADA and Other Requirements:
Positions in this class typically require: walking, fingering, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is routinely performed in an indoor, office environment; may require some work in the field with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.).
When you join the City of Raleigh’s work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City’s benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits.
01
Please select your highest level of education completed.
- Some high school
- High school diploma (or GED)
- Some college
- Associate’s degree
- Bachelor’s degree
- Master’s degree
- PhD or other professional degree
02
How much relevant or comparable work experience do you have in the entertainment and/or events industry?
- None
- Less than 1 year
- 1 to less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
- 4 to less than 5 years
- 5 to less than 6 years
- 6 to less than 7 years
- 7 to less than 8 years
- 8 to less than 9 years
- 9 to less than 10 years
- 10 years or more
03
Do you have experience using any event calendar software such as Ungerboeck?
- Yes
- No
04
This position requires attention to detail while juggling multiple tasks and deadlines. Can you please provide detail on the tools you have used/do use to ensure success?
Required Question