ARIZONA REAL ESTATE DEPARTMENT
TEAM – “Together Everyone Achieves More”
The Department of Real Estate regulates the sale of subdivisions, unsubdivided lands, timeshares, condominiums, membership campgrounds, and cemeteries. It approves and monitors pre-licensing instruction, testing and continuing education courses. The Department also oversees the activities of licensees, investigates complaints against licensees and land developers, and participates in administrative hearings pertaining to their conduct.
Audit and Investigations Division Manager
Job Location:
100 North 15th Avenue Suite 201 Phoenix, Arizona 85007
Posting Details:
Annual Salary Range: $70,000 to $75,000 Grade: 21 Open Until Filled
Job Summary:
ADRE is seeking a Audit and Investigations Division Manager to supervise a staff of Compliance Analysts responsible for conducting broad based investigations of residential, commercial and subdivision real estate violations; examining and analyzing management operations, internal controls and accounting systems and financial records of real estate brokers in Arizona.
The Auditing and Investigations Manager serves under the direction of the Deputy Commissioner, and will be responsible for management of Compliance Analysts.
Job Duties:
Major Responsibilities:
• Supervise a staff of Compliance Analysts responsible for conducting broad based investigations of residential, commercial and subdivision real estate violations; examining and analyzing management operations, internal controls and accounting systems and financial records of real estate brokers in Arizona
• Represents the Auditing and Investigations Division, and potentially the Department as asked, in meetings, events, and customer interaction
• Assist Division members with complex audits and investigations and applies statutory knowledge and requirements
• Provide the Commissioner with technical and strategic advice on division matters
In addition to the Major Responsibilities, oversee through subordinates:
• Conducting of investigations of alleged violations received from complaints submitted to the Department to ensure compliance with Arizona Revised Statute and Arizona Administrative Code
• Suppling Enforcement and Compliance Division with effective case reports and referrals for citation of alleged violations Administrative Code, to include analysis and application of statute and trust account reconciliations
• Conducting of financial and performance audits of real estate brokerages to ensure compliance with Arizona Revised Statute and Arizona
• Assisting or conducting of inspections for public disclosure reports for subdivisions in this state
• Assisting or conducting of audits of real estate schools, instructors and courses in this state
• Training and conducting proactive outreach to regulated communities
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• Techniques, methods and practices of administration, management and supervising including Lean Management policies and procedures established for work systems and networks
• Program management principles, including task delegation, employee motivation, team-based problem-solving techniques, and principles of performance and visual management;
• Federal and state laws, administrative rules, codes and policies as they pertain to program operations/activities
• Principles and practices of property management, real estate brokerage operations, and trust accounts
• Principles and practices of financing, mortgage, title, and real estate brokerage industries
• Records retention schedules, policies, and procedures
• Computer products used in licensing and certifying
• Planning, organization, and goal setting methods
• Real estate law and regulatory processes
• Confidential and public information
Skill in:
• Applying and interpreting federal and state law, rules/regulations as they pertain to program operations/activities
• Using computers and programs related to agency operations/activities
• Advanced oral and written communications
• Work management and leadership
• Situations that require diplomacy
• Training others in technical areas
• Critical thinking and analysis
• Interpersonal relationships
• Organization and planning
Ability to:
• Exceptional customer service orientation and customer relationship management skills necessary, deal with difficult individuals or situations
• Manage employees and work effectively in a telework, in office, or hybrid (rotating schedule in office and telework) environment
• A sense of urgency with a demonstrated ability to multi-task and adapt to quickly changing priorities in a fast paced environment
• Actively participate as a leadership team member across divisional lines, committed to the mission of the Agency
• Take initiative and act independently in representing the Department with decisions and solutions
• Ability to consistently exhibit strong leadership, strategic thinking and supervisory skills
• A demonstrated ability to provide positive leadership in a team environment
• The ability to initiate, lead, and drive projects to successful completion
• Ability to manage a high volume of information/data
• Plan, coordinate, analyze and establish priorities
• Encourage high achieving staff engagement
• Apply supervision techniques and methods
• Apply personnel rules to situations
• Manage divisional cases/applications
• Participate in policy decisions
• Follow complex directions
• Exercise sound judgment
Selective Preference(s):
• Bachelor’s degree in Business, Public Policy, or related discipline
• Or, if no degree 3 years of demonstrated leadership and functional experience managing multiple employees, tasks, and high-level responsibilities in a regulatory environment
Pre-Employment Requirements:
• Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)
• Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment
Benefits:
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note that enrollment eligibility will become effective after 27 weeks of employment
Contact Us:
• If you have any questions, please feel free to contact Abby Hansen at 602-771-7767 or ahansen@azre.gov