Final compensation range is determined by candidate’s location
Job Title: associate content manager, Licensed Stores
As an associate content manager, focusing on content publication, your primary responsibility will be publishing shared content from Enterprise SDL/SharePoint to Salesforce Platform. From there, you will be responsible for managing day to day content including tagging, authoring, and publishing all LS-specific content in our Salesforce. Ongoing responsibilities will include coordinating with Retail Communications team, creating page layouts and design in Salesforce, strategizing content across internal digital channels, and supporting long-term conversion plan of all PDF content to a web-based strategy.
You’ll work closely with teams across the business to track, design, review and publish content to engage, inform and educate licensed store leaders and baristas. This includes providing insights on trending digital content topics and platforms, user needs, and interests of target licensee roles and audience channels, adjusting content and messaging accordingly. (e.g. updating page navigation to maintain relevancy – ‘hero,’ trending, recommended, reviewing analytics to make improvement recommendations)
This is an opportunity to be an integral part of a cross-functional team that is modernizing and simplifying information so licensees can easily access what they need to make their Starbucks successful. This requires not only strong communication and strategy skills but a passion for the user experience, and understanding which content will inspire and inform baristas whether they are working in a Target, Kroger or airport location.
We’d Love To Hear From People With:
- 5+ years of content publishing, content management and community management experience.
- Web publishing experience in HTML, WordPress, Salesforce, etc
- Strong organization and project management skills with attention to detail
- Strong knowledge of digital platform capabilities and online engagement tool
- Excellent communication, time and self-management skills
- Detail-oriented, ability to manage multiple timelines and content updates
- Ability to follow detailed process while understanding the need for flexibility within the process and timelines
- Ability to deal with ambiguity
- Consistent and strong collaborator across teams
- Understanding of the retail landscape
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.