Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.
The Technical Craft Specialist B will provide support in a wide range of roles and perform a full range of administrative and clerical duties within the Online Learning & Media Services division. Reporting to the Dean, the Technical Craft Specialist B will exercise independent judgment to resolve problems that are central to the Division.
Specific Responsibilities
- Establish and execute administrative priorities for departmental activities based on the guidance and intent from department/division leadership.
- Coordinate and carry out various administrative special projects, establish timelines and ensure accurate and full completion of projects in a timely and efficient manner.
- Assist in the collection, calculation, and organization of statistical information required for Division decision-making and planning.
- Monitor budget expenditures, process budget documents and budget adjustments and process invoices for payment.
- Prepare, process and/or monitor a variety of forms, records, schedules, reports and other documents related to the administrative functions of the office.
- Communicate regularly with College senior administration or their designee, and other faculty and staff, to exchange information, investigate and resolve problems.
- Maintain calendar, make meeting/travel arrangements, coordinate presentations and provide general clerical support for the Dean.
- Accurately prepares and reviews letters, memos, and other correspondence for the Dean and other office staff using MS Word and Excel.
- Participate in the coordination and execution of special projects within a team setting or working independently; establish timelines and ensure accurate and full completion of projects in a timely manner.
- Maintain databases using desktop and enterprise-wide systems, such as Banner and Excel.
- May monitor or coordinate the activities of other classified and/or confidential staff members.
- Supervise and train work-study students as requested.
- Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner.
- Perform other duties as assigned.
Minimum Qualifications
- High school diploma or GED equivalent required.
- Seven (7) years of increasingly responsible administrative support experience required.
- Computer proficiency in MS Word and Excel required.
- Excellent math skills are required.
- Excellent verbal and written communication skills required.
- Experience utilizing an enterprise-wide information system required.
- Ability to create standard and customized reports using an enterprise-wide reporting tool required.
- Ability to work independently and within a team required.
- Ability to perform multiple tasks with rapidly changing priorities required.
- Strong organizational and time management skills required.
- Ability to maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds.
Preferred Qualifications
- Associate’s Degree preferred. Any and all degrees must be from a recognized institutional accreditor.
- Proficiency in Access and PowerPoint preferred.
- Banner experience preferred.
- Experience using Argos preferred.