Company Overview:
The Company is a leader in the discovery and application of biomedical breakthroughs that improve human health. As the world’s largest independent non-profit biomedical research facility, we expand the frontiers of science and education and create hope for millions.
What you’ll do:
As an Accounts Receivable Analyst Consultant you will be responsible for high volume contact with our customers, collecting receivables and reconciling disputes. The right candidate will excel at controlling past due amounts through complex situations while keeping customer goodwill, driving results in a rapidly changing environment. This position is an individual contributor role reporting to the Accounts Receivable Supervisor.
Responsibilities:
• Own and manage customer collections accounts
• Provide timely resolution of past due and disputed items with customers to ensure continued relationship
• Collaborate with customer, Sales and management to resolve various issues
• Analyze information and communicate to supervisor as needed to determine next course of action
• Manage refunds, account adjustments and write offs in accordance with company policies
• Reconcile customer accounts
• Maintain detailed records of interactions with customers including follow up dates and next steps
• Identify resolution of larger scale issues which are negatively impacting customer experience
• Perform other duties as assigned
What you bring:
– 2 years of AR experience.
– Billing experience and cash application experience.
– Good customer service, polite, courteous.
– Have foresight to follow up, keep themselves organized, and follow up on tasks.
– Has to have and take initiative.
– Good communicator can speak up and ask questions
Compensation: $24-30/HR W2
Please note this range is an estimate and actual pay may vary based on qualifications and experience.
About Sayva: At Sayva Solutions, our consultants are a part of the Sayva team from before a project starts and as we partner together on future opportunities. We provide competitive compensation as well as a robust benefits package that includes employer-sponsored medical, dental, and vision insurance with a company contribution, 401k plus a competitive match that vests immediately and paid holidays. We truly value each of our consultants and recognize that both wellness and financial wellness benefits are important in attracting and retaining top talent. During your project, we will always provide frequent updates on the status of your project and have a seamless process to transition you onto future projects. We make significant investments in our consultants by finding opportunities to help them gain new skills and grow their career. Additionally, we like to have fun at Sayva! We hold events and recognition awards just for our consultants. Contact us to become a part of the Sayva team!
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