Job Details
Job Location
KentHOPE Day Center – Kent, WA
Position Type
Full Time
Education Level
High School
Salary Range
$17.78 – $23.11 Hourly
Travel Percentage
None
Job Category
Nonprofit – Social Services
Description
Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that’s made it on the Best Christian Workplace 2 years in a row? If so, we want to talk with you.
As an Intake Associate l, you will support the assessment and intake processes for all Mission Programs in Emergency and Recovery models by providing high quality intake coordination, spiritual leadership and management for individuals seeking a recovery program or a pathway out of homelessness. Work with a team of staff to help create a safe, healing environment for faith based emergency programs that assists guests on their journey to healthy relationships and independent living.
Due to the sensitive nature of these essential job duties, we are only able to consider females for this position.
Schedule
Monday – Friday, 8:00 am – 4:30 pm with occasional evenings, weekends, and holidays.
Responsibilities
- Coordinate all aspects of the intake process including inquiry calls, phone screens, scheduling and coordination and intake to appropriate program.
- Assess applicant ability to live independently and evaluate special needs in areas such as health care, mental health, and addiction.
- Responsible for admission decisions in coordination with management.
- Identify inefficient/ineffective processes and implement improvements.
- Meet weekly with supervisor to discuss status of women and children in intake process and any pertinent program information.
- Record, report, and maintain required pre-intake screening tools and statistical information into Clarity.
- Maintain an atmosphere in all intake spaces including quarantine that will be most conducive to safety, dignity, and cleanliness.
- Directly coordinate with mission programs including Outreach/S & R, Referral and Intake, Men and Women’s Shelter and Reovery programs, Aftercare, and outside agencies who serve our homeless neighbors seeking services.
- Will develop and maintain relationships with providers to offer needed services to guests.
- Use independent judgment regarding program resident discipline, including barring and exiting based on all Program guidelines and Mission policies.
- Perform drug screening when appropriate for program upon intake.
- Maintain a positive, pleasant, professional Christian attitude. Work with other staff to forge and model transparent and supportive Christian relationships, which will serve as a leadership example for program men.
- Work closely with volunteers as needed to serve our guests.
- Work with Mission Managers to make decisions to enter/exit program guests.
- Attend and participate in all Mission, Division and Department meetings and training, as required.
- Any other job-related duties as assigned by supervisor.
- Ability to become a mission approved driver and drive potential intakes and guests to programs and other tasks as assigned.
Qualifications
- A High School diploma or equivalent is required.
- Experience working in a social services environment is preferred
- 1 year of experience in customer services is required.
- Must possess a valid unrestricted Washington State Driver’s License and be able to meet the standards of the Mission driver criteria required, including but not limited to:
- Clean driving record
- No current suspensions or revocations in the last 3 years
- At least 21 years of age
Benefits
All regular fulltime employees, you are eligible to participate in our generous benefits package:
- Medical / Vision with generous dependent coverage
- Dental – 100% company paid
- Long-Term Disability 100% company paid
- Basic Life Plan 100% company paid
- Voluntary Products (Aflac and Guardian)
- EAP and 24/7 Virtual Mental Health 100% company paid
- 4 weeks of paid vacation (prorated based on hire date)
- 11 paid holidays + 1 Floating Holiday
- Personal Day and Birthday holiday
- Retirement benefits w/ company match
- Continuing Education Reimbursement Program
Work Environment
While performing the duties of this job, the employee is frequently required to sit for long periods in a temperature-controlled environment. Occasionally stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, using stairways to climb to multiple floors within the company. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.
Statement of Faith
- We believe the Bible to be the inspired, the infallible, authoritative Word of God.
- We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
- We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right-hand of the Father, and in His personal return in power and glory.
- We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is essential.
- We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
- We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
- We believe in the spiritual unity of believers in Christ.
Mission Statement
To bring the love of Jesus and hope for a new life to our homeless neighbors.
Vision Statement
To see every homeless neighbor – beloved, redeemed, restored
Pre-Employment
This position is subject to a pre-employment criminal background check and must be able to pass a 5 panel drug screen.