Animal Services Shelter Supervisor

Salary: $44,869.00 Annually

Location : Athens, GA

Job Type: Full Time

Job Number: 2023-02755

Department: Animal Services

Division: Animal Services

Opening Date: 06/27/2023

Closing Date: 7/17/2023 11:59 PM Eastern

Purpose & Job Related Requirements

***EFFECTIVE JULY 9, 2023, new annual salary will be $47,561***

REPORTS TO: Animal Services Director
FLSA STATUS: Non-Exempt
CLASSIFICATION: Personnel System – Requires satisfactory completion of a six-month probationary period
PAY GRADE: 116
SAFETY SENSITIVE: Yes – Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance

Purpose of Job

The purpose of this job is to support the operation of the Animal Services Division by training, evaluating and supervising Animal Services staff, volunteers, community service workers and inmates. Duties and responsibilities include, but are not limited to, enforce division, department and ACC policies and procedures, as well as local and state animal laws; assist with the management of division resources and operations; supervise and assist animal control officers in investigating complaints, maintain the kennel, prepare court cases, and perform other duties as assigned.

Job Related Requirements

WORK SCHEDULE: Monday through Friday, 9:00 am to 5:00 pm. Occasional weekend and on-call availability required.

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC’s safe driving policy.
Minimum Training & Experience Required to Perform Essential Job Functions
High school diploma or equivalent with three years of Animal Control Officer, Veterinarian Technician, and/or Animal Caretaker experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

One year of supervisory experience is required.

Must possess a valid driver’s license.

Must possess a valid Certificate of Euthanasia or the ability to obtain such certifications within one year of the date of hire.

Criminal background must indicate eligibility for supervision of inmates.

Must obtain security training for the supervision of inmate workers as set forth by the Georgia Department of Corrections Standard Operating Procedures within six months of date of hire or first available opportunity.
Essential Duties, Responsibilities
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Some responsibilities may require approval or review by the Animal Services Director.

Supervises/evaluates assigned staff, handles all employee concerns, directs work assignments, counsels and disciplines employees when necessary, completes employee performance appraisals.

Maintains schedules and work rotations; approves leave requests; performs performance disciplinary actions as necessary.

Coordinates in-service and out-service training.

Ensures cooperative and efficient functioning of all activities between all elements of Animal Services Department including field and shelter operations.

Stays abreast of professional trends and new information in the animal control field.

Creates press releases on division activities using accepted format.

Monitors Internet resources on animal related issues.

Authors informative articles on animal related issues.

Performs the duties of the Animal Services Director or other Animal Services Supervisor during his/her absence: responding to requests from individuals and agencies within and outside ACC, supervising assigned staff, authorizing purchases and other appropriate activities.

Performs other duties as assigned.

When Assigned to Field Supervision:

Answers calls and dispatches officers.

Operates computer assisted dispatch system to log and update service calls and to provide supporting information to animal control officers in the field.

Maintains or modifies zone areas to maximize efficiency and quality of service.

Monitors and reports on service call statistics such as response times, proposes changes to response procedures and policies to maximize efficiency and quality of service.

Responds to questions and concerns of complainants and owners. Occasionally responds directly to calls and performs enforcement functions.

Organizes and reviews cases, advises and supervises the investigation of special cases (including, but not limited to: animal bites, animal cruelty and citizen complaint cases)
Advises and supervises animal control officers regarding investigations and accesses outside resources to support investigations.

When Assigned to Shelter Supervision:

Supervises and performs shelter operations, animal care, animal euthanasia, animal adoptions, reclaims and transfers to other agencies; Enforces Georgia Sterilization Act compliance for adopters.

Oversees kennel sanitation, animal health and availability status; maintains animals being quarantined for rabies observation.

Maintains supplies, forms and equipment including, but not limited to, janitorial supplies, euthanasia and capture chemicals, microchips, veterinary products, ACO forms, vehicles, equipment, and uniforms. Monitors the use of these items and suggests changes to policies and procedures to maximize efficiency and quality of service.

Generates and maintains microchip logs, reports of work activities and reports to the Animal Services Director as needed.

Contributes to a public outreach program by scheduling Animal Services staff presence at school events and for other meetings and events on animal related issues. Provides education on animal related issues to individual citizens, groups and organizations.

Knowledge, Skills and Abilities

Knowledge of the principles, practices and procedures of the Animal Services Department.

Knowledge of management, personnel, and financial practices, policies and procedures as necessary in the completion of daily responsibilities.

Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to animal control and euthanasia.

Knowledge of any changes in methods, operations, and equipment needs as they pertain to department operations and activities.

Knowledge of and proficient with computers.

Knowledge of safe disposal of bio-hazardous materials.

Skill in human relations.

Skill in the use of various word processing, database, and customized software programs.

Skill with the use of various animal control devices such as restraint poles, transport vehicles, snake tongs, etc.

Ability to effectively communicate and interact with subordinates, management, employees, members of the general public and all other groups involved in the activities of the Animal Services Department.

Ability to assemble information and make written reports and documents in a concise, clear and effective manner.

Ability to use independent judgment and discretion in managing subordinates.

Ability to handle required mathematical calculations.

Ability to read, understand and interpret various reports and related materials.

Ability to recognize health risks such as contaminated blood, contagious diseases, and dangerous chemicals.
Supplemental Information

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including various animal control devices and office equipment. This position requires: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion. Must be able to exert over 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those for medium work.

DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, animals, or things.

INTERPERSONAL COMMUNICATION: Requires the ability to speak and/or signal people and/or animals to convey or exchange information. Includes giving/receiving assignments and/or directions to co-workers or assistants from supervisors.

LANGUAGE ABILITY: Requires the ability to read a variety of local tax digests, dog breed books, maps, records, reports and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare radio logs, truck reports, euthanasia records, impound sheets, written warnings and citations, cruelty/neglect forms, and bite incident reports using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques, to acquire and be able to expound on knowledge of topics related to primary occupation, and to make independent judgment in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including veterinary, legal, and ten-code terminology.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages; interpret graphs.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with various animal control devices and office equipment.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using various animal control devices and office equipment. Requires the ability to lift, bend, push, pull, manipulate equipment/tools and objects as the position necessitates.

MANUAL DEXTERITY: Requires the ability to handle a variety of items such as various animal control devices and office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. Must be adaptable to managing conflict on a routine basis. Must be adaptable to managing the grief associated with animal euthanasia.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking – expressing or exchanging ideas by means of spoken words). (Hearing – perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio.

ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or leah.jagatic@accgov.com.

Total compensation at the Unified Government includes a comprehensive set of benefits, a well established culture of wellness, and a secure retirement that set us apart as a stable Employer of Choice where you can serve and make a difference in the community.

As an Employer of Choice, we offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Group Accident insurance
  • Critical Illness insurance
  • Employer paid basic life insurance
  • Contributory term life insurance
  • Whole life insurance
  • Employer Paid Short Term Disability
  • Long Term Disability
  • Employee Assistance Program
  • Paid Time Off
  • 13 paid holidays
  • Employer Paid Pension Plan (10 years of service)
  • Deferred Compensation Program with employer match
  • Tuition Reimbursement Program
  • Public Service Loan Forgiveness Employer – Federal Student Aid
  • Robust Wellness Program – earn up to $175 per quarter for participation
  • Employee Fitness Center – free for employees, spouse, and children 18+
  • Free onsite health screenings (to include hearing, skin cancer, biometric screening, flu shots)
  • Safety & Risk training and job related vaccinations
  • Uniforms provided
  • Ongoing Training Opportunities and Career Development – Government Wide Learning Management System
  • Discount Admissions – ACCGov Parks, Georgia Aquarium
  • Annual employee appreciation events

BENEFITS

WELLNESS
http://www.accgov.com/wellness

CAREER DEVELOPMENT

01

Which best describes your highest level of education?

  • Some High School
  • High School diploma or GED from an institution accredited by SACS
  • Some education beyond high school
  • Technical or Vocational Degree
  • Associate Degree
  • Bachelor’s Degree
  • Master’s Degree
  • Doctorate Degree

02

Please indicate how many years experience you have as an Animal Control Officer, Veterinarian Technician, and/or Animal Caretaker.

  • None
  • Less than one year
  • At least one year but less than two years
  • At least two years but less than three years
  • At least three years but less than four years
  • At least four years but less than five years
  • Five or more years of experience

03

Do you possess a valid Certificate of Euthanasia?

  • Yes
  • No

04

If you are currently certified to perform animal euthanasia, please state where and when you obtained this certification. If not, type “NA”.

05

Please indicate the number of years of experience you have directly supervised two or more employees. This information should be verifiable by your work history.

  • None
  • Less than one year
  • At least one year but less than three years
  • At least three years but less than five years
  • At least five years but less than ten (10) years
  • Ten (10) years or more of experience

06

This position requires Basic Security Officer (BSO) Certification to supervise inmates, or the ability to obtain such certification within six months of the date of hire. Do you currently possess BSO Certification?

  • Yes
  • No

07

Do you possess a valid Driver’s License?

  • Yes
  • No

Required Question

Job Category
Animal Care
Job Type
Full Time/Permanent
Salary
USD 44,869.00 per year
Country
United States
City
Athens
Career Level
unspecified
Company
Athens-Clarke County, GA
JOB SOURCE
https://www.governmentjobs.com/careers/athensclarke/jobs/4095515