The AMER Event Productions Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors.
Key job responsibilities
• Evangelizes team standard operating procedures
• Manages related personnel permissions, badging, and on-site security access requirements
• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules
• Coordinates to ensure necessary labor resources are available, on time, and within budget
• Manages pre-show onboarding and instruction, including any post-show follow up
• Communicates and updates any requested changes, working cross-team with stakeholders
• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders
• Manages event staffing budgets, ensuring expenses are within allocated budgets
• Schedules equipment transportation across venues and studios
• Works to improve processes and procedures to enhance efficiency and effectiveness
• Builds and maintains strong relationships with partner groups, vendors, and stakeholders
• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP
• Reviews and provides role specific data and metrics for weekly reporting
• Works on team related programmatic initiatives
• Stays current with industry trends and best practices
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 5 years employee or personnel management, in related field
- 5 years stage management
- 7 years planning and managing large scale events or productions
- Ability to adjust work schedule to business needs, including occasional travel
- Experience with production labor scheduling and production planning operations
- Demonstrated ability to manage complex calendaring systems, platforms and databases, including related metrics
- Familiar with industry best practices and emerging technologies
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Evangelizes standard operating procedures, creates and increases efficiencies
- Demonstrated ability to create process documentation, handbooks, or manuals
- Strong analytical skills and demonstrated ability to dive deep into related metrics
- Experience onboarding, training, and educating labor teams and personnel
- Proficiency with Microsoft Outlook and MS Office Suite. Optional, SharePoint, Visio, Tableau
- Bachelor’s degree or equivalent work experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.