Affordable Property Manager

Job Details

Job Location
Washington D.C. – Washington D.C., DC

Position Type
Full Time

Salary Range
$85,000.00 – $95,000.00 Salary/year

Job Shift
Day

Job Category
Real Estate

Affordable Property Manager

Affordable Property Manager

Summary

The purpose of the job description is to communicate the responsibilities and duties associated with the position. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed.

The Affordable Property Manager is fully accountable for all property operations.The purpose of the Affordable Property Manager is to effectively manage and coordinate employees, activities, and available resources to accomplish property objectives as set forth by the Regional Property Manager and property owner. These objectives will include maximizing occupancy levels, meeting budgetary goals and ensuring the property is compliant with all tax credit guidelines as outlined by the internal compliance department. In addition, the Affordable Property Manager will train the Assistant Manager and/or leasing agent to assume all duties of the Affordable Property Manager in the event of their absence, if applicable.

Tasks

Duties and Responsibilities:

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Financial:

• In conjunction with the Regional Property Manager, the Property Manager will assist in the formulation of budgets for each upcoming calendar year. The Property Manager is responsible for staying within the established budget guidelines throughout the year.

• Ensures all rents are collected when due, posted in a timely manner, makes sure all bank deposits are made daily.
• Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.

• Provides constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The Property Manager is responsible for approving and submitting all invoices to the corporate office for payment.

Compliance:

The tasks listed below are not all inclusive. However, they are indicative of the type of activities normally performed by the Affordable Property Manager.

• Review and approve tax credit paperwork for move-in applications prior to submission to Corporate Compliance for final approval.
• Ensure move-in, recertification, and move-out files are done according to the LIHTC, DCHA and DCFHA guidelines.
• Assist Compliance Department in the completion of reports, projects, etc. that may pertain to the overall compliance of the property, including the annual report due to the state agency.
• Attend Affordable Housing Compliance seminars, workshops, and conferences to stay up to date on industry policies and practices.
• Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis.

Personnel:

• Hires, trains, motivate, supervise, and terminate all on-site staff to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance evaluations, review, and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.

• Conducts on-going training with office staff, i.e., leasing paperwork, workplace safety, and any other type of training that may be needed daily.

Resident Relations:

• Maintains positive customer service approach.
• Make periodic inspections with residents of move-in/move-outs.
• Reviews all notices to vacate to determine the cause of the move-out.

• Initiates and implements policies and procedures to maintain resident communications, i.e. complaints, service requests, etc.
• Refer residents to service provider agencies as needed.

Maintenance:

• Physically walks and inspects property on a regular basis, verifies conditions of vacant apartments.
• Updates board indicating vacancy status on a daily basis. Coordinates with maintenance and / or contractors to ensure timely recondition of apartments after move-out.
• Monitors and schedules all maintenance activities.

Marketing/Leasing:

• Conducts market surveys as needed by shopping competition and is aware of neighborhood market conditions.
• Welcomes and shows property to prospective new residents, handles incoming telephone calls from prospective new residents, and completes appropriate paperwork.
• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.

Safety:

• Reports all liability and property incidents to the corporate office immediately. Ensures that all workers’ compensation claims are reported, and proper paperwork is completed and faxed.
• Property Manager completes any pertinent safety checklists with maintenance staff.

General:

• Performs any additional duties or tasks as assigned by the Regional Property Manager.

Skills

• Must be able to work in a fast-paced and customer service-oriented environment.
• Performs duties under pressure and meet deadlines in a timely manner.
• Works as part of a team, as well as complete assignments independently.
• Takes instructions from supervisors.
• Exercises problem-solving skills.
• Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.

Knowledge

• Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Work Styles

• Integrity Job requires being honest and ethical.
• Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail Job requires being careful about detail and thorough in completing work tasks.
• Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Initiative Job requires a willingness to take on responsibilities and challenges.
• Leadership Job requires a willingness to lead, take charge, and offer opinions and direction.

Wage

• Salaried/Exempt

Qualifications

Experience

• District of Columbia Property Management License
• Working Knowledge of LRSP, DCHFA & DCHA programs
• High School diploma or equivalent required.
• Tax Credit Certification
• Experience in Onesite Property Manager Software or another similar product

Comfortable working in Microsoft Word, Excel & Outlook