Domestic Violence Services has the largest portfolio of temporary residential housing (shelter) for domestic violence survivors in the nation. ODV contracts with not-for-profit organizations offering supportive services for survivors of domestic violence and their children in emergency and transitional shelter and in the community. All programs provide a safe environment as well as trauma informed, client center and culturally responsive care, counseling, advocacy, and referrals for community-based services.

In addition to emergency shelter, DVS works closely with community based-nonresidential domestic violence programs by providing funding and oversight to support their services to survivors including advocacy in seeking social services, housing, counseling immigration and legal services. DVS also supervises the Teen Relationship abuse Prevention Program (RAPP), a school-based primary prevention program focusing on healthy relationship skills building currently operating across NYC middle and high schools.

Under the direct supervision of Eligibility Program Director, S/he will be responsible for providing support and instruction to DVS/ADVENT Eligibility Supervisors and liaise with FIA Benefit Access Centers to determine eligibility for public assistance for clients referred to the Domestic Violence Liaison Special Services Unit to ensure that eligibility for waivers under the Family Violence Option Act (FVO) are conducted for applicants reporting domestic violence. The Anti-Domestic Violence Eligibility Needs Team (ADVENT) is an extension of the Domestic Violence Liaison Unit as a specialized unit that addresses the needs of domestic violence survivors in emergency DV shelter who are on cash assistance or receiving public assistance benefits.

DVS is looking to hire one (1) ADVENT Eligibility Liaison who will:
• Assist in the reimbursement process by verifying the accuracy of invoices, ensure compliance with contract terms, and facilitate timely payments to contracted shelter providers. Check all invoices submitted for payment to ensure correctness of services being billed.
• Obtain billing data and provide reporting to Billing Supervisor, liaise with the HRA/Accounts Payable and Receivable Division for expedited and advance invoice payments when necessary. Keep track of monthly payment to shelters to ensure timeliness of payments. Approve monthly invoices to HRA/Accounts Payable and Receivable for final processing and payment.
• Use web-based systems, Welfare Management System (WMS) and Shelter Occupancy and Referral Tracking System (SORTS) to check and compare financial data to determine reimbursements for shelters.
• Analyze shelter occupancy data to identify trends, patterns, and potential areas for improvement in the reimbursement process; and prepare reports summarizing shelter occupancy rates, reimbursement status, and financial performance to relevant stakeholders.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in “1” above;
4. Education and/or experience equivalent to “1”, “2”, or “3” above. However, all candidates must possess the one year of administrative or supervisory experience as described in “1” above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in “1” above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:

Generous Pension Plans (The New York Employees’ Retirement System).
401(k) and Roth 457 Retirement Savings Programs.
U.S. Savings Bonds Flexible Spending Program.
Health Benefits, Dental, Vision Coverage, Prescription Drug Program.
Training and Professional Development;
Opportunity for Scholarship; College Savings Program.
Paid Holidays and Generous Annual Leave.

To Apply



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55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.


9:00am-17:00pm (Monday – Friday)

Work Location

1910 Monterey Ave Bronx, NY 10457

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Until Filled

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Category
Administration and Office
Job Type
USD 53,057.00 - 77,124.00 per year
United States
Career Level
City of New York