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Overview
- The Beer Server is responsible for serving beer/ wine and must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work long hours if needed or when business needs dictate.
This role will pay an hourly wage of $15.50.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Must demonstrate ability to meet the company standard for excellence in customer service, interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations.
- The Beer Server should have extensive knowledge in all aspects of beer in order to sell and serve drinks in a professional manner that achieves Company service and quality standards.
- Acknowledge all guests, anticipate guest’s needs, and respond promptly to guests; however busy.
- Entering and completing guest’s orders on a point-of-sale computer system; accepting various types of payment.
- Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
- Responsibly serves alcoholic beverages in accordance with Company, Federal, State, and local policies, procedures, regulations, and laws.
- Working in a team environment with the ability to be a team player.
- Responsible for completing an accurate closing inventory of product.
- Assures and maintains cleanliness of bar and surrounding area throughout the day, assures the area is operable
- Maintain sanitation and safety standards at work.
- Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. Refusing to serve beverages in a polite manner to guests who are not of legal age or have an expired ID.
- Follow company’s guidelines for serving any beer/wine in appropriate cup size.
- Request additional product or restock product as required
- Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
- While performing the duties of this position, the team member is standing the entire shift.
Qualifications
- 2 years or more experience of full-service restaurant or beer server in a similar level of volume with knowledge of beer.
- Must have RBS Alcohol Certification that is required by State Law
- Must have CA Food Handler’s Certificate that is required by State Law
- Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy.
- Must have knowledge of various beers, wines, and spirits.
- Must maintain excellent attendance.
- Ability to work in a fast-paced environment.
- Excellent interpersonal and customer service skills.
- Knowledge of and ability to appropriately interpret and follow policies and procedures.
- Ability to meet the demands of the work schedule to be at work and on time; work long hours if needed.
- Ability to work in a team-oriented environment.
- Must have ability to remain stationary for long periods of up to (4) hours in length; must be able to safely reach, bend, stop and frequently lift up to 25lbs.