Therapy Operations Manager:
Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.
The Therapy Operations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators. As the pre-eminent provider of pediatric healthcare in the country, Aveanna is searching for talented individuals that desire to apply and build upon their qualifications and experiences. Come grow with Aveanna!
Schedule: Full Time, Monday-Friday 8a-5p
Location: Garland, Texas (Garland Clinic)
Compensation: $47,500 – plus 20% incentive*
What our Operational Leaders find, working at Aveanna:
- Compassion and Purpose- Help our families and nurses reach their full potential
- Community and Connection- Build long lasting relationships within your community
- Appreciation and Teamwork- We recognize and reward both individual and team success
- Growth and Inclusion- Career and Skillset Advancement Opportunities
- Excitement and Happiness- A place to call HOME
Benefits*:
- Health, Dental, Vision, and Company-paid Life Insurance
- Paid Holidays, Paid Vacation Days, Paid Sick Days*
- Fun Day and Inclusion Day
- Monthly Cell Phone Stipend and Bonus Potential
- Mileage reimbursement
- 401(k) Savings Plan with Employer Matching
- Employee Stock Purchase Plan with Employee Discount
- Tuition Discounts and Reimbursement Program (conditions apply)
- Nationwide Footprint w/advancement opportunities
- Awards and Recognition Program
- Employee Relief Fund
- Structured new hire orientation and monthly CSS connection calls
- Employee Resource Groups
Responsibilities Include But not limited to:
- Conducting all field and internal employee payroll via Aveanna policies and procedures
- Conducting all billing via Aveanna policies and procedures.
- Create KPI Monday meeting agenda and Operations Huddle meeting agenda
- Therapist HR file maintenance-filing updated credentials and HR paperwork
- Manages Pending Report to keep total in line with Regional expectations
- Management of Operations Specialist that includes, but is not limited to:
o Ensuring that all therapy/nursing documentation is verified accurately through Aveanna’s billing and payroll process
o Sets expectations, provides feedback, and manages performance on a routine basis
- Assists in investigation of client’s problems and promptly seeks solutions
- Unassigned schedules reminder for CSCs-reminder to check all patients that have “no agent” assigned in GLS for upcoming month
- Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
- Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.
Therapy Operations Manager Qualifications:
- College degree preferred.
- Spanish speaking bilingual.
- Ability to demonstrate leadership capabilities with aptitude to manage and place multi-disciplined health care staff.
- Public relations ability, interpersonal skill, professional telephone manner.
- Organized, flexible, attention to detail.
- Knowledge of health care preferred.
- Business decorum and appearance.
- Supportive of team concept.
*Benefit eligibility is dependent on employment status
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit https://www.aveanna.com to see more about our opportunities.
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