SaaS Lead

Description
Do you like developing solutions’ Can you direct and organize teams focused on complex and novel problems’ Do you like providing SaaS’ Does the challenge of building and supporting a precision medicine study interest you’ We might have a spot for you with our team!

Health and IT Solutions of the Leidos Health Group is seeking an engineer who will work as a productive member of a team that supports collaborations and process/data/program management for the All of Us Research Program in Bethesda, MD. As part of that work, we support a SaaS environment, currently centered on Atlassian products, but ready to expand into other areas. We are looking for someone to help us manage these services including selecting, configuring, installing, and otherwise managing applications and their extensions.

In this role you will be responsible for managing various SaaS products like Crowd, Jira, Confluence, and BitBucket. You also will be administering other software products and tools.

Your Role:

  • Install, configure, and maintain various tools such as Crowd, Jira, Confluence, and BitBucket.
  • Migrate incidents and workflows from multiple existing tools to Jira.
  • Collaborate with quality assurance, technical teams, and management to implement systems features that enable Agile software delivery.
  • Recommend and design standard and custom Jira workflows.
  • Install, manage, and support various development tools, testing tools and monitoring tools.
  • Plan, evaluate, deploy, operate, and maintain tools to suit the expanding user-base.
  • Investigate, troubleshoot, and fix issues related to development, applications, and application servers.
  • Adhere to industry best practices, processes, and metrics standards.
  • Document standards, guidelines, and standard operating procedures for admins/users of the system.
  • Set access permissions for Jira, GitHub. etc. projects spaces.

Qualifications/Skills Needed:

  • Detailed experience with Jira filters, reporting, dashboards, workflows, fields, and Jira administration.
  • Ability to construct custom dashboards using various filter types in Jira.

Eligibility Criteria:

  • Bachelor’s degree and 2-4 years of prior relevant experience or Master’s with less than 2 years of prior relevant experience.
  • Three (3) years of experience implementing, supporting, and administering Jira.
  • Two (2) years of experience implementing, supporting, and administering Confluence.

Other Important Qualifications:

  • Project management experience is also important to us, so it will be helpful if you also have at least 2 years’ formal experience with process, program, or project management experience.
  • If you have experience with support of the design and execution of supporting biomedical studies, that would also be very helpful.

PLEASE NOTE: The salary range for this position is $98,000-$108,000; higher salary range will depend on having significant appropriate experience.

We’re looking forward to hearing from you!

Pay Range: Pay Range $63,050.00 – $97,000.00 – $130,950.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Leidos Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 45,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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