Receptionist/ Administrative Assistant| Miami Beach Convention Center

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

More information at, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.


The art of meeting begins at the iconic Miami Beach Convention Center Campus (MBCC); where global business and creative collaboration get a spark of tropical inspiration. Nestled in the heart of Miami Beach, the state-of-the-art convention center offers flexible special event and exhibition spaces near beautiful beaches, fine dining and 5-star resorts. We are looking for an administration and hospitality professional to join our team as Receptionist/ Administrative Assistant!

The Receptionist / Administrative Assistant position at MBCC is responsible for representing the organization in a professional manner by properly answering, and routing incoming calls, taking messages, greeting visitors and assisting customers with information. Under direct supervision from the Director of Public Safety and Transportation, provides administrative support for the security and transportation functions of the Miami Beach Convention Center (MBCC) & City Center Campus (Pride Park, Collins Canal Park, Rum Room, and Venu). Duties may include issuance and maintenance of access cards and keys, supervision of security and/or clerical support staff, monitoring of alarm systems, preparation of clearance forms, and maintenance of security documents and other data in either hard copy or computerized formats.

hourly wage: $20 – $23

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.


  • Provides clerical support to the department, as appropriate to the position, including typing and data entry of contributions and billings; receives, records, etc.
  • Operate multi-line telephone switchboard to answer, screen and forward calls, provide information regarding events, takes messages and schedules appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Maintains database records and hardcopy files including those used to track safety and security data.
  • Exercises tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
  • Prepares clear and concise reports, correspondence, and other written materials.
  • Schedule appointments and maintains up to date the appointment calendars.
  • Coordinates the return of visitor badges.
  • Collect, sort, distribute and prepare mail, messages, and courier deliveries.
  • Processes visitor requests for access to the venue.
  • Issue card key access and office keys to individuals as appropriate.
  • Schedule security meetings, evaluations, training sessions.
  • Prepares and maintains classified documents in either hard copy or computerized formats.
  • Create purchase orders and submit them for payment.
  • Collect, sort, distribute and prepare mail, messages and courier deliveries.
  • Maintain front office in orderly condition.
  • Performs miscellaneous job-related duties as assigned.


This job has no supervisory responsibilities.


Education and Experience:

  • High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Skills and Abilities:

  • Knowledge of relevant safety & security procedures and protocols.
  • Records maintenance skills.
  • Ability to conduct routinary administrative paperwork.
  • Organizing and coordinating skills.
  • Skill in the use of computerized spreadsheet, relational database, and word processing software.
  • Ability to adhere to highest standards of professionalism, discretion, and confidentiality.
  • Solid organizational skills: ability to prioritize multiple tasks; project management skills.
  • Ability to represent oneself and the company in a professional manner.
  • Versed in proper office/organizational/business etiquette.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Ability to work unsupervised and to function both independently and as a team.
  • Excellent oral, written and interpersonal skills.
  • Ability to speak fluently in both English and Spanish, preferred.
  • Professional appearance.

Computer and Technology Skills:

  • Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook), internet and be familiar with a variety of office equipment.

Certificates, Licenses and Registrations:

  • No certifications are required.


These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Administrative Assistant job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job. While performing the duties and responsibilities of the Administrative Assistant job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. The employee is required to be mobile within the Convention Center & City Center Campus; and maneuver throughout the Convention Center & City Center Campus facility to attend meetings, briefings, and photo or video shoots. The employee must occasionally lift and/or move up to 25 pounds.


While performing the duties and responsibilities of the Administrative Assistant, these work environment characteristics are representative of the environment the Administrative Assistant will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Administrative Assistant job. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. Frequent computer use at a workstation. Frequent interaction with employees, clients, vendors, and the general public via email, telephone, delivery correspondence, and/or face-to-face. While maneuvering throughout facility and on the show floor, employees may be exposed to moving mechanical parts and equipment, such as forklifts and electric carts, as well as loud noises originating from the use of individual and multiple quantities of mechanical equipment. The employee is occasionally exposed to exhaust fumes and airborne particles.


In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.


The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. This is an in-person position requiring the individual to work on-site at 1901 Convention Center Drive, Miami Beach, FL.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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