DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Agency : Department of Children and Family Services
Closing Date/Time: 09/07/2023
Salary: Range is $7,234 – $11,031 Monthly (Anticipated Starting Salary $7,234 – Step 1C)
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063
PIN: 844945
REQUISTION: 30279
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Child Protection Investigations Team Supervisor. Under administrative direction, this position will plan, review, and coordinate the activities of a team of professional investigators engaged in conducting child abuse/neglect investigations. The position will make critical decisions on case related activities and provide after hours supervisory coverage. This position provides a great opportunity for someone who is passionate about children and interested in providing leadership of a team of child protection professionals focused on keeping children safe. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
1. Serves as Child Protection Investigations Team Supervisor
- Plans, supervises, reviews, and coordinates the activities of a team of professional investigators engaged in conducting child abuse/neglect investigations
- Provides technical direction and guidance on child abuse/neglect investigations
- Meets weekly with staff to discuss specific reports
- Monitors progress in meeting procedural timeframes
- Establishes and implements a system for ensuring clinical staffing of reports
- Explains, monitors, and enforces compliance with the provisions of all applicable state or federal laws and Department rules and procedures
- Develops, implements, and enforces team specific operational procedures
- Makes critical decisions on case related activities
- Provides after hours supervisory coverage
- Drives to various locations throughout the state to attend meetings and conferences
Job Responsibilities continued
2. Serves as working supervisor
- Assigns and reviews work
- Provides guidance and training to assigned staff
- Counsels staff regarding work performance
- Reassigns staff to meet day-to-day operating needs
- Establishes annual goals and objectives
- Approves/disapproves time off requests
- Prepares and signs performance evaluations
Job Responsibilities continued
3. Establishes and implements a team-based program of staff development and training for subordinate staff
- Monitors to ensure staff attend Department-sponsored training sessions
- Conducts an annual assessment of the training needs of subordinate staff, both on an individual and collective basis
- Evaluates group and individual effectiveness, independently acting to improve both
- Devises and implements revised methods and procedures for appropriate case control
- Provides input to management in use of volunteers, students, and other resources available to the team
- Arranges and conducts orientation and training programs for staff development
- Teaches social work principles, work methods, and procedures
- Provides on-the-job learning experience for staff
4. Establishes and maintains effective linkages with community organizations, including hospitals, law enforcement, schools, and social service agencies, to enhance child welfare and protective services through operational partnerships
- Maintains regular communication with Department stakeholders
- Verifies that investigative staff are aware of community providers and how to access provider services for clients
- Manages and supervises the process of referral of cases to specialty areas such as Norman, child welfare nurse specialists, educational liaison, etc.
Job Responsibilities continued
5. Explains and enforces agency policies, procedures, state and area statutes, and requirements
- Reviews recommended and/or newly enacted policies and procedures, providing input and discussing effects of such action with Administrators
- Monitors to ensure team is functioning as a Local Quality Improvement team and that a Local Quality Unit binder including minutes, action plans, agendas, etc. is maintained
- Monitors to ensure that the team participates fully in all Regional Quality Council requirements
- Monitors to ensure staff organization and arrangement of all case files in AP5 order
- Monitors to ensure case confidentiality
6. Serves as liaison with permanency staff to coordinate and facilitate efficient and effective case handoff and client services
- Coordinates general field service and work efforts among child protection and placement staff, including joint staff efforts, physical plant issues, space for staff, personnel issues, telecommunications, equipment, etc
7. Provides input into quality assurance activities
- Reviews various reports on quality assurance and other issues and makes recommendations to administrative staff
- Provides ongoing operational reports to management upon request
8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
1. Requires a master’s degree in social work or a related human services field from a recognized college or university
2. Requires three years of progressively responsible administrative child welfare experience with an MSW OR four years of progressively responsible administrative experience with a master’s degree in a related human services field
Specialized Skills:
Of the previously noted years of experience, requires that the experience include at least 2 years in the administration of child protection/investigations.
Employment Conditions
1. Requires ability to pass a background check
2. Requires ability to travel and possession of a valid driver’s license
Work Hours: 8:30 am-5:00 pm Monday – Friday
Work Location: 1124 N Walnut St Springfield, IL 62702-7301
Supervisor: Glenn Curry
Agency Contact:
Name: Denise Bean-Mathis
Email: denise.bean-mathis@illinois.gov
Phone #: 217-524-0275 / Fax #: 217-524-3970 / Cell #: 217-699-6242
Job Family: Social Services; Leadership & Management
This position does contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com