Job Description
Salary: $52,946 – $63,965 (GS.10)
Work Hours: Monday-Friday, 8:00AM – 4:30PM (EST)
*Hours may vary due to work assignments or projects.*
FLSA Status: This is an Exempt position.
Department: Mayor’s Office
*Note: This is an appointed position.*
Summary
As the Internal Communications Coordinator for the City of Chattanooga, you will work closely with the Chief Operating Officer and Mayor Tim Kelly’s senior leaders and will be responsible for developing and executing effective internal communications strategies to keep municipal employees informed and engaged. This position will also work closely with department heads, managers, and staff across the organization to ensure that all team members receive timely and relevant information about municipal initiatives, policies, and procedures.
Responsibilities:
• Develop and implement a comprehensive internal communications strategy that aligns with the municipality’s goals and objectives.
• Create and distribute internal communications materials, including newsletters, memos, announcements, video, text messages, and other written content.
• Help develop and maintain an intranet site, internal message boards, and social media channels to share news and information with employees.
• Collaborate with department heads, managers, and staff to ensure that communications are accurate, consistent, and relevant to employees’ needs and interests.
• Coordinate with the Mayor’s Communications Office to ensure that all communications are accurate and consistent.
• Assist in the planning and execution of employee engagement initiatives, such as all-hands and town hall meetings, employee surveys, and focus groups.
• Evaluate the effectiveness of internal communications initiatives and make recommendations for improvement.
• Ensure that all internal communications comply with municipal policies, procedures, and legal requirements.
Minimum Qualifications:
• Bachelor’s degree in communications, public relations, journalism, or a related field.
• 3+ years of experience in internal communications, preferably in a municipal or government setting; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
• Excellent written and verbal communication skills.
• Strong project management and organizational skills.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Demonstrated ability to manage multiple projects simultaneously and adapt to changing priorities.
• Knowledge of best practices in internal communications, including emerging trends and technologies.
• Familiarity with municipal government structure and operations.
• Proficiency in Google Workspace and communication tools such as email marketing software, social media management tools, and intranet platforms.
The Internal Communications Coordinator will play a critical role in ensuring that Chattanooga City employees are informed, engaged, and connected to Mayor Tim Kelly’s goals and objectives. If you are an experienced communications professional with a passion for connecting with team members and building a strong organizational culture, we encourage you to apply for this exciting opportunity.
SPECIAL REQUIREMENTS:
Safety Sensitive: N
Department of Transportation – CDL: N
Child Sensitive: N
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All employees must maintain Tennessee residency from the date of hire.
This position requires a pre-employment background check.
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